Paxos
All Systems Operational
Paxos v2 API Operational
90 days ago
99.99 % uptime
Today
Trading - Orders Operational
90 days ago
99.99 % uptime
Today
Market Data Operational
90 days ago
99.99 % uptime
Today
Pricing Operational
90 days ago
100.0 % uptime
Today
Quotes and Quote Executions Operational
90 days ago
100.0 % uptime
Today
Profiles and Balances Operational
90 days ago
100.0 % uptime
Today
Identities and Accounts Operational
90 days ago
100.0 % uptime
Today
Crypto Transfers Operational
90 days ago
99.97 % uptime
Today
Fees Operational
90 days ago
100.0 % uptime
Today
Taxes Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
FIX Operational
90 days ago
99.99 % uptime
Today
FIX Trading Operational
90 days ago
99.99 % uptime
Today
Websockets Operational
90 days ago
100.0 % uptime
Today
Market Data Operational
90 days ago
100.0 % uptime
Today
Market Execution Data Operational
90 days ago
100.0 % uptime
Today
Account.paxos.com UI Operational
90 days ago
99.94 % uptime
Today
Trading Operational
90 days ago
99.95 % uptime
Today
USD Transfers Operational
90 days ago
99.95 % uptime
Today
Crypto Transfers Operational
90 days ago
99.92 % uptime
Today
Paxos v1 API Operational
90 days ago
99.99 % uptime
Today
Crypto Transfers Operational
90 days ago
99.97 % uptime
Today
Fiat Transfers Operational
90 days ago
100.0 % uptime
Today
Profiles and Balances Operational
90 days ago
100.0 % uptime
Today
Recon Reporting Operational
90 days ago
100.0 % uptime
Today
Archive Operational
90 days ago
99.99 % uptime
Today
Exchange Trading (itBit by Paxos) Operational
90 days ago
100.0 % uptime
Today
Paxos.com Web Application ? Operational
90 days ago
100.0 % uptime
Today
US Dollar Transfers ? Operational
90 days ago
100.0 % uptime
Today
Crypto Transfers ? Operational
90 days ago
100.0 % uptime
Today
Streaming Market Data Feed ? Operational
90 days ago
100.0 % uptime
Today
itBit REST API - Market Data Operational
90 days ago
99.99 % uptime
Today
itBit REST API - Trading Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled - Please note we will be taking downtime to perform platform maintenance on Wednesday, May 31, 2023 @ 19:00 EDT

There will be a period of downtime (~60 minutes) that will halt all activity for the following services.

May 30, 2023 - 10:57 EDT
Past Incidents
May 31, 2023

No incidents reported today.

May 30, 2023
Resolved - This incident has been resolved.
May 30, 13:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 12:47 EDT
Update - Our banking partner is continuing to work with the vendor on fixing this issue. We will provide updates if there is a resolution or in an hour.
May 30, 12:08 EDT
Identified - Our primary banking partner is currently experiencing an outage related to one of their vendors. This is impacting Paxos' ability to deposit and withdraw funds. Our banking partner is working with their vendor to restore service and we will provide updates as soon as they are available.
May 30, 10:18 EDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023
Resolved - This incident has been resolved.
May 22, 18:00 EDT
Update - We are continuing to monitor system status and have detected no further issues.

To clarify the impact of this incident:
- itBit Exchange was unavailable from 15:53 - 16:13 Eastern Time. Orders were accepted but not matching from 16:20 - 16:40.
- Some users experienced authentication errors from 15:52 - 16:13.
- Deposits and withdrawals were accepted, but there was a delay in processing from 16:14 - 16:39.

Access to all services was restored by 16:45 EST

May 22, 17:11 EDT
Monitoring - We have restored access to trading and are actively monitoring system status.
May 22, 16:17 EDT
Identified - We are currently experiencing an issue preventing order entry via FIX and the Paxos V2 API. v2 Market Data APIs and WebSockets are impacted as well. Engineering is working on resolution of the root cause at the moment. We will send a status update in the next 30 minutes or earlier.
May 22, 16:11 EDT
Resolved - This incident has been resolved.
May 22, 14:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 14:28 EDT
Identified - The issue has been identified and a fix is being implemented.
May 22, 14:25 EDT
Investigating - We currently experiencing issues with Paxos Wallet Web UI. Engineering has been engaged to investigate and resolve the root cause of the issue. We will send a status update in the next 30 minutes or earlier.
May 22, 14:23 EDT
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.