Paxos Status

Paxos

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Paxos v2 API Operational

90 days ago

99.99 % uptime

Today

Trading - Orders Operational

90 days ago

99.99 % uptime

Today

Market Data Operational

90 days ago

99.99 % uptime

Today

Pricing Operational

90 days ago

100.0 % uptime

Today

Quotes and Quote Executions Operational

90 days ago

100.0 % uptime

Today

Profiles and Balances Operational

90 days ago

100.0 % uptime

Today

Identities and Accounts Operational

90 days ago

100.0 % uptime

Today

Crypto Transfers Operational

90 days ago

99.97 % uptime

Today

Fees Operational

90 days ago

100.0 % uptime

Today

Taxes Operational

90 days ago

100.0 % uptime

Today

Authentication Operational

90 days ago

100.0 % uptime

Today

FIX Operational

90 days ago

99.99 % uptime

Today

FIX Trading Operational

90 days ago

99.99 % uptime

Today

Websockets Operational

90 days ago

100.0 % uptime

Today

Market Data Operational

90 days ago

100.0 % uptime

Today

Market Execution Data Operational

90 days ago

100.0 % uptime

Today

Account.paxos.com UI Operational

90 days ago

99.94 % uptime

Today

Trading Operational

90 days ago

99.95 % uptime

Today

USD Transfers Operational

90 days ago

99.95 % uptime

Today

Crypto Transfers Operational

90 days ago

99.92 % uptime

Today

Paxos v1 API Operational

90 days ago

99.99 % uptime

Today

Crypto Transfers Operational

90 days ago

99.97 % uptime

Today

Fiat Transfers Operational

90 days ago

100.0 % uptime

Today

Profiles and Balances Operational

90 days ago

100.0 % uptime

Today

Recon Reporting Operational

90 days ago

100.0 % uptime

Today

Archive Operational

90 days ago

99.99 % uptime

Today

Exchange Trading (itBit by Paxos) Operational

90 days ago

100.0 % uptime

Today

Paxos.com Web Application Operational

90 days ago

100.0 % uptime

Today

US Dollar Transfers Operational

90 days ago

100.0 % uptime

Today

Crypto Transfers Operational

90 days ago

100.0 % uptime

Today

Streaming Market Data Feed Operational

90 days ago

100.0 % uptime

Today

itBit REST API - Market Data Operational

90 days ago

99.99 % uptime

Today

itBit REST API - Trading Operational

90 days ago

99.99 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Paxos - Maintenance Scheduled for Wednesday, May 31, 2023 @ 19:00 EDT May 31, 2023 19:00-20:00 EDT

Scheduled - Please note we will be taking downtime to perform platform maintenance on Wednesday, May 31, 2023 @ 19:00 EDT

There will be a period of downtime (~60 minutes) that will halt all activity for the following services.
May 30, 2023 - 10:57 EDT

Past Incidents

May 31, 2023

No incidents reported today.

May 30, 2023

Paxos - Wire Deposits + Withdrawals Processing is Delayed

Resolved - This incident has been resolved.
May 30, 13:35 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 12:47 EDT

Update - Our banking partner is continuing to work with the vendor on fixing this issue. We will provide updates if there is a resolution or in an hour.
May 30, 12:08 EDT

Identified - Our primary banking partner is currently experiencing an outage related to one of their vendors. This is impacting Paxos' ability to deposit and withdraw funds. Our banking partner is working with their vendor to restore service and we will provide updates as soon as they are available.
May 30, 10:18 EDT

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

itBit Exchange is Currently Unavailable

Resolved - This incident has been resolved.
May 22, 18:00 EDT

Update - We are continuing to monitor system status and have detected no further issues.

To clarify the impact of this incident:
- itBit Exchange was unavailable from 15:53 - 16:13 Eastern Time. Orders were accepted but not matching from 16:20 - 16:40.
- Some users experienced authentication errors from 15:52 - 16:13.
- Deposits and withdrawals were accepted, but there was a delay in processing from 16:14 - 16:39.

Access to all services was restored by 16:45 EST
May 22, 17:11 EDT

Monitoring - We have restored access to trading and are actively monitoring system status.
May 22, 16:17 EDT

Identified - We are currently experiencing an issue preventing order entry via FIX and the Paxos V2 API. v2 Market Data APIs and WebSockets are impacted as well. Engineering is working on resolution of the root cause at the moment. We will send a status update in the next 30 minutes or earlier.
May 22, 16:11 EDT

Paxos - Wallet web UI incident identified

Resolved - This incident has been resolved.
May 22, 14:36 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 14:28 EDT

Identified - The issue has been identified and a fix is being implemented.
May 22, 14:25 EDT

Investigating - We currently experiencing issues with Paxos Wallet Web UI. Engineering has been engaged to investigate and resolve the root cause of the issue. We will send a status update in the next 30 minutes or earlier.
May 22, 14:23 EDT

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

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