Paxos - Crypto Transfers Incident Detected
Incident Report for Paxos
Resolved
This incident has been resolved.
Posted Sep 03, 2024 - 22:16 EDT
Update
We are continuing to investigate this issue.
Posted Sep 03, 2024 - 22:01 EDT
Identified
The issue with Crypto Withdrawals has been identified. Engineering is working on resolution of the root cause at the moment. We will send a status update in the next 30 minutes or earlier.
Posted Sep 03, 2024 - 21:43 EDT
Investigating
We are facing a delay in broadcasting transactions to the Ethereum Network. As a result, crypto withdrawals are affected, and customers may experience slower processing times.
Posted Sep 03, 2024 - 21:31 EDT
This incident affected: Paxos v1 API (Crypto Transfers), account.paxos.com UI (Crypto Transfers), and Paxos v2 API (Crypto Transfers).