Paxos - Crypto Transfers Incident Detected
Incident Report for Paxos
Resolved
This incident has been resolved.
Posted Sep 04, 2024 - 02:16 UTC
Update
We are continuing to investigate this issue.
Posted Sep 04, 2024 - 02:01 UTC
Identified
The issue with Crypto Withdrawals has been identified. Engineering is working on resolution of the root cause at the moment. We will send a status update in the next 30 minutes or earlier.
Posted Sep 04, 2024 - 01:43 UTC
Investigating
We are facing a delay in broadcasting transactions to the Ethereum Network. As a result, crypto withdrawals are affected, and customers may experience slower processing times.
Posted Sep 04, 2024 - 01:31 UTC
This incident affected: Paxos v1 API (Crypto Transfers), account.paxos.com UI (Crypto Transfers), and Paxos v2 API (Crypto Transfers).