Withdrawals are now processing for BTC, BCH, and LTC. We will continue to monitor system status.
Posted Sep 11, 2023 - 20:48 UTC
Update
Withdrawals for BTC, BCH and LTC remain paused. We continue to work on deploying several remediations. We will restore withdrawal processing once a remediation is in place.
Posted Sep 11, 2023 - 20:38 UTC
Update
Withdrawals for BTC, BCH and LTC remain paused. We continue to work on deploying several remediations. We will restore withdrawal processing once a remediation is in place.
Posted Sep 11, 2023 - 20:00 UTC
Update
Withdrawals for BTC, BCH and LTC remain paused. We continue to work on deploying several remediations. We will restore withdrawal processing once a remediation is in place.
Posted Sep 11, 2023 - 19:30 UTC
Update
Withdrawals for BTC, BCH and LTC remain paused. We continue to work on deploying several remediations. We will restore withdrawal processing once a remediation is in place.
Posted Sep 11, 2023 - 19:01 UTC
Identified
Withdrawals for BTC, BCH and LTC remain paused. We are working on several remediations, once one completes we will restore withdrawal processing.
Posted Sep 11, 2023 - 18:29 UTC
Update
Withdrawals for BTC, BCH and LTC remain paused. We will continue to provide updates as the issue progresses.
Posted Sep 11, 2023 - 17:59 UTC
Update
Withdrawals for BTC, BCH and LTC remain paused. We will continue to provide updates as the issue progresses.
Posted Sep 11, 2023 - 17:31 UTC
Update
We are investigating an issue related to bitcoin network fee calculations. Customers are not impacted and all funds are safe.
API customers can continue to send Crypto Withdrawal requests to Paxos, and they will clear once withdrawals resume.
We will continue to provide updates as the issue progresses.
Posted Sep 11, 2023 - 16:59 UTC
Investigating
Paxos is pausing crypto withdrawals for BTC, BCH, and LTC while it investigates an issue. Paxos will send a status update in the next 30 minutes or earlier.
Posted Sep 11, 2023 - 16:28 UTC
This incident affected: Paxos v2 API (Crypto Transfers).