Paxos - Crypto Transfers Incident Detected

Incident Report for Paxos

Resolved

This incident has been resolved.
Posted Apr 29, 2025 - 10:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 29, 2025 - 10:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 29, 2025 - 10:17 UTC

Update

We are currently experiencing a delay in processing crypto deposits on Solana network, so customers may not see their crypto balances on platform updated immediately.
Posted Apr 29, 2025 - 09:44 UTC

Investigating

We are currently experiencing a delay in processing crypto deposits, so customers may not see their crypto balances on platform updated immediately.
Posted Apr 29, 2025 - 09:40 UTC
This incident affected: Dashboard UI (Crypto Transfers), account.paxos.com UI (Crypto Transfers), and Paxos v2 API (Crypto Transfers).
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