- Dashboard access has been restored. - We are now processing the backlog of transfers; it may take some time to fully catch up.
Posted Oct 20, 2025 - 18:42 UTC
Update
Paxos services remain impacted by the ongoing outage on AWS infrastructure. - Crypto withdrawals are experiencing delays. - Users may be unable to sign in to the Dashboard portal.
Posted Oct 20, 2025 - 17:23 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 16:05 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 20, 2025 - 16:00 UTC
Identified
We are currently experiencing an outage in our AWS environment that is impacting the Paxos Dashboard portal and Crypto Transfers. As a result, some users may be unable to sign in to the Dashboard; Crypto Withdrawals processing is delayed. Our Engineering team is actively working to resolve the issue.
Posted Oct 20, 2025 - 15:13 UTC
This incident affected: Dashboard UI (Crypto Transfers, Dashboard Web UI), account.paxos.com UI (Crypto Transfers), and Paxos v2 API (Crypto Transfers).