Paxos - Crypto Transfers Incident Detected

Incident Report for Paxos

Resolved

This incident has been resolved.

Posted Aug 13, 2024 - 11:03 UTC

Identified

The issue with PYUSD Deposits on Solana has been identified. Engineering is working on resolution of the root cause at the moment. We will send a status update in the next 30 minutes or earlier.

Posted Aug 13, 2024 - 10:39 UTC

Update

We are continuing to investigate this issue.

Posted Aug 13, 2024 - 10:25 UTC

Investigating

At this time, we are experiencing a partial outage on the Transfers endpoints. PYUSD Deposits on Solana are currently impacted and customers may experience delays in processing. We are investigating the issue at the moment.

Posted Aug 13, 2024 - 10:24 UTC

This incident affected: Paxos v1 API (Crypto Transfers, Fiat Transfers), account.paxos.com UI (USD Transfers, Crypto Transfers), and Paxos v2 API (Crypto Transfers).