Paxos - Crypto Transfers Incident Detected

Incident Report for Paxos

Resolved

This incident has been resolved.

Posted Feb 25, 2026 - 01:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 25, 2026 - 00:48 UTC

Investigating

We are currently observing intermittent 500 responses on the /v2/transfer/crypto-withdrawals endpoint.
Engineering is actively investigating the issue and working to identify the root cause. We will provide further updates as soon as more information becomes available.

Posted Feb 24, 2026 - 23:42 UTC

This incident affected: Dashboard UI (Crypto Transfers), Wallet UI (account.paxos.com) (Crypto Transfers), and Paxos v2 API (Crypto Transfers).