Paxos - Elevated latency on all API Endpoints from 6:54 till 7:04 AM ET
Incident Report for Paxos
Resolved
We experienced a partial outage on the Majority of REST API endpoints and FIX. As such, end users could have been unable to submit trading orders, and experience delays with crypto withdrawals processing and increased rejections on submitted quote executions.
The issue is resolved now. Engineering is monitoring the environment.
Posted May 08, 2024 - 08:03 EDT
This incident affected: Paxos v2 API (Trading - Orders, Market Data, Pricing, Quotes and Quote Executions, v2 Profiles and Balances, Identities and Accounts, Stablecoin Conversions, Crypto Transfers, Fees, Authentication), FIX (FIX Trading), account.paxos.com UI (Trading, USD Transfers, Crypto Transfers), Websockets (Market Data, Market Execution Data), and Paxos v1 API (Crypto Transfers, Fiat Transfers, Profiles and Balances).