The issue has been resolved, pending crypto deposits will be processed automatically. We will keep monitoring the environment and send another update shortly.
Posted Mar 12, 2023 - 17:49 EDT
Update
We are continuing to investigate this issue.
Posted Mar 12, 2023 - 16:03 EDT
Update
We are continuing to investigate this issue.
Posted Mar 12, 2023 - 16:02 EDT
Update
We are continuing to investigate this issue.
Posted Mar 12, 2023 - 16:02 EDT
Investigating
Please note we have detected an issue with Crypto Deposit. We are experiencing delays in processing since 5:30am ET.
Engineering is investigating the root cause at the moment. We will send a status update in the next 30 minutes or earlier.
Posted Mar 12, 2023 - 15:54 EDT
This incident affected: Paxos v1 API (Crypto Transfers), Account.paxos.com UI (Crypto Transfers), and Paxos v2 API (Crypto Transfers).