Paxos - Intermittent Passkey Login Failures

Incident Report for Paxos

Resolved

This incident has been resolved.

Posted Oct 30, 2026 - 01:12 UTC

Monitoring

Our authentication provider has applied fixes on their end and there are early signs of improvement. We are monitoring the situation and will confirm once passkey sign-in is fully restored.

Posted Oct 29, 2026 - 23:23 UTC

Identified

Our authentication provider has identified the issue and is applying fixes.

Posted Oct 29, 2026 - 21:57 UTC

Investigating

Some customers may experience intermittent failures when signing in to the Paxos Dashboard using a passkey due to a disruption affecting our authentication provider. If your login attempt fails, please try again, as subsequent attempts may succeed.

Our team is monitoring the provider’s recovery and Dashboard login performance. We will provide further updates as more information becomes available.

Posted Oct 29, 2026 - 21:08 UTC

This incident affected: General Announcement.