Elevated Error Rates on Quotes and Pricing

Incident Report for Paxos

Resolved

This incident has been resolved.

Posted Jun 03, 2024 - 16:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 03, 2024 - 16:02 UTC

Update

We are continuing to investigate the issue. Users may experience intermittent errors on impacted services.

Posted Jun 03, 2024 - 15:57 UTC

Investigating

Paxos monitoring has detected an increase in error rate on the below components. Our incident response team has been alerted and is currently investigating.

Posted Jun 03, 2024 - 15:29 UTC

This incident affected: Paxos v2 API (Pricing, Quotes and Quote Executions).