Elevated Error Rates on Quotes and Pricing

Incident Report for Paxos

Resolved

This incident has been resolved.

Posted Jun 03, 2024 - 12:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 03, 2024 - 12:02 EDT

Update

We are continuing to investigate the issue. Users may experience intermittent errors on impacted services.

Posted Jun 03, 2024 - 11:57 EDT

Investigating

Paxos monitoring has detected an increase in error rate on the below components. Our incident response team has been alerted and is currently investigating.

Posted Jun 03, 2024 - 11:29 EDT

This incident affected: Paxos v2 API (Pricing, Quotes and Quote Executions).